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frequently asked Questions

Generally

What is an e-chopper?

An E-Chopper is an electric means of transport that embodies freedom, style and environmentally friendly mobility. Inspired by classic chopper motorcycles, the E-Chopper combines modern design with innovative technology for a unique driving experience. Our E-Chopper Facelift Pro offers you the ultimate driving experience with the highest quality and modern design.

What advantages does the e-chopper offer compared to conventional scooters?

The E-Chopper is quieter, produces no exhaust gases and is more environmentally friendly. In addition, maintenance costs and wear and tear are significantly lower, which saves money in the long term. With our revolutionary E-Chopper Facelift Pro, you also enjoy superior performance and the latest technology.

Who is the e-chopper suitable for?

The E-Chopper is ideal for anyone looking for a stylish and environmentally friendly alternative to traditional motorcycles. Whether you are an experienced rider or a beginner, the E-Chopper offers an easy and enjoyable riding experience. Our models are designed to meet the needs of every rider.

Technical Details

How far can I travel on one battery charge?

Our e-chopper models have a range of up to 70 km per battery charge, depending on driving style and terrain. This makes them ideal for urban and short rural trips. With our powerful battery technology, you are always reliably on the road.

How long does it take to charge the battery?

The e-chopper's battery can be fully charged in about 4-6 hours. Our fast and efficient charging systems ensure that your e-chopper is always ready when you are.

What special features does the E-Chopper Facelift Pro offer?

The E-Chopper Facelift Pro has a modern design, powerful engines, a stable frame construction and many additional functions such as LED lighting and a digital display. These features make every ride a special experience.

What is the maximum speed of the e-chopper?

The maximum speed varies depending on the model, but is usually between 25-45 km/h. This means you can travel quickly and safely, ideal for city traffic and short trips.

Order

How can I order my e-chopper?

Simply order your e-chopper through our online shop. Select the model you want, put it in your shopping cart and follow the instructions in the checkout process. With just a few clicks you can revolutionize your driving experience.

Which payment methods do you accept?

We accept various payment methods, including credit card, PayPal, bank transfer and Klarna. This allows you to pay conveniently and securely.

Can I change or cancel my order?

Changes or cancellations to your order are possible as long as it has not yet been dispatched. Please contact our customer service as soon as possible to make the necessary adjustments.

Shipment

How long does it take to deliver my e-chopper?

The delivery time is usually 5-7 working days. Our fast and free shipping ensures that you can enjoy your new e-chopper as soon as possible.

Do you offer free shipping?

Yes, we offer free shipping on all E-Chopper orders. This saves you extra costs and allows you to get your product delivered straight to your home.

Can I track my order?

Yes, after shipping you will receive a tracking number that you can use to track the status of your delivery. This way you always know where your e-chopper is.

Warranty and Return

What warranty do you offer on your e-choppers?

We offer a 2-year warranty on all our e-chopper models. This covers manufacturing defects and technical defects. With our comprehensive warranty, you can always ride worry-free.

How do I return something if I am not satisfied?

You can return your e-chopper within 30 days of receipt, provided it is in unused condition. Contact our customer service to start the return process. Your satisfaction is our top priority.

What does the warranty cover?

The warranty covers manufacturing defects and technical defects, but not damage caused by improper use or accidents. We stand behind the quality of our products

maintenance and care

How often do I have to have my e-chopper serviced?

We recommend that you take your e-chopper in for maintenance every 6 months or 1000 km, whichever comes first. Regular maintenance will ensure a long life and optimal performance.

How do I properly care for my e-chopper?

  • Keep your e-chopper clean and dry. Charge the battery regularly and have regular inspections to maximize its lifespan. With proper care, your e-chopper will always stay in top condition.

Security

What safety equipment do I need for the e-chopper?

We recommend wearing a helmet, protective clothing and gloves. You should also always follow local traffic regulations. Safety first - protect yourself and others.

Is the e-chopper approved for road traffic?

Yes, our e-choppers are approved for road use. Make sure your model complies with local legal requirements. Drive safely and in accordance with the rules.

Are you still looking for answers?

If the answers you are looking for are not found in our FAQ, please email us by filling out the form below.